Somerset & West Event Spaces
Booking system for public open spaces.
A single point of reference for event organisers, Taunton Deane Borough Council events team, licensing department and parks team along with the Safety Advisory Group to manage events at public open spaces.
Who are they?
Taunton Deane Borough Council have around 20 public open spaces that can host events. The team at Taunton help support organisers throughout the booking process which for large events can sometimes be long and complex.
What did they need?
Taunton Deane Borough Council needed a singular point of reference so that event organisers could see all the open spaces available along with their facilities. They can also see what spaces are avaiable for their target dates. Once the basic parameters of the event are esbalished they can enter in basic details and look for the council to accept the booking. As the booking process proceeds they are asked to upload relevant documentation such as Event Management Plans and Risk Assessments. Where applicable the booking may required involvement with the licensing department and Safety Advisory Group.
What was the solution?
A simple reponsive design for event orgnaisers to search and view open spaces in and around Taunton. An easy to use booking system that helps guide the event organisers through the initial booking process. Separate interfaces for the licensing, parks team and Safety Advisory Group to view basic details for bookings and to interact with the main Council events team.
The new portal has transformed the way the Council operates and manages its open spaces. The increased visibility is leading to more events being hosted in and around Taunton and thus increasing revenue for the Council. The portal has also saved lots of man hours at the Council by acting as a single point of reference.