Somerset Chamber of Commerce
A website with Membership and Events systems, as well as bespoke modifications tailored to the business’s unique needs.
Who are they?
Somerset Chamber is a member-focused business organisation in Taunton, representing more than 2,000 businesses across many industry sectors in Somerset, promoting and lobbying for their development.
What was the problem?
The chamber did not have an online booking system and had to sort out bookings, changes to bookings and confirming meal choices by email. This was a very labour intensive task. Because payments were handled manually it also took time to collect money before the event and in some cases payments also arrived after the event.
Their system for tracking memberships were spread across several sources making it difficult to track new members and process renewals.
What was the solution?
When Kontrolit redesigned the Chamber’s website in 2012, we worked very closely with them to understand their needs. Their new website represents their professional image and includes bespoke development to create the functionality the Chamber requires.
Bookings for events were centralised into one place including the ability to record meal choices. This saved a lot of man hours at the Chamber office.
A centralised membership system that included reminders for membership renewal and online payments. The membership system was also integrated to the event system to allow different pricing for members.