Hosting Information in the Support Centre
All customers can now find details relating to their hosting at http://support.kontrolit.net/ in the 'My Services' area of your account.
The new support centre now allows you to:
- See hosting renewal dates and costs
- Have a direct link to your control panel
- Benefit from a new invoicing system
- See an invoice history
- Pay online
- Save time and be greener
In your 'My Services' area you can now quickly see when your hosting is due for renewal and its cost. Where the hosting is DNS or email there is also a direct link to your control panel.
We are also moving to a new improved invoicing system which will email you your invoice with a PDF attachment.
Futhermore you can now pay online by credit card, reducing the time taken to renew your hosting.
The new system not only allows you to see when renewals are due but also a history of your renewals. It will also soon include information about your domain names and any other recurring items associated with your account. This new, greener method of invoicing and easy-to-access hosting information will make managing your account even faster and easier.